1. Shipping Policy
At Coral Collectionz, we deliver luxury fragrances with care:
- Courier: Royal Mail (unless otherwise stated)
- Delivery Time (UK): 2–4 business days after processing
- Processing Time: 1–2 business days
- Shipping Costs: Calculated at checkout
- Free Tester Orders: Shipping fee applies at checkout
Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
2. Returns & Refunds
We want you to enjoy every drop of your Coral Collectionz fragrance.
- Testers (3ml): Non-returnable and non-refundable due to hygiene reasons
- Full-size Products:
- Returns accepted within 14 days of delivery
- Products must be unopened, unused, and in original packaging
- Customers are responsible for return shipping
- Damaged or Incorrect Items:
- Contact hello@coralcollectionz.co.uk within 48 hours of delivery
- Include order number and photos
- We will review and offer a replacement or refund where appropriate
Shipping fees are non-refundable
3. Terms & Conditions
By using our website and placing an order, you agree to the following:
- Orders & Payments: All orders are subject to availability and confirmation. Coral Collectionz reserves the right to cancel or refuse any order.
- Pricing: All prices are in GBP and may change without notice.
- Product Accuracy: All products are handcrafted; slight variations may occur.
- Liability: Coral Collectionz is not liable for allergic reactions or other adverse effects. Customers are advised to test products before full use.
- Website Use: Accessing or using this website constitutes agreement to these Terms. You agree not to use the website for unlawful purposes or to compromise security.
4. Privacy Policy
- Personal information collected during orders is stored and used in accordance with our Privacy Policy.
- By using this website, you consent to the collection and use of your data for order processing, communication, and marketing purposes.
- Full Privacy Policy can be viewed here: [Insert Privacy Policy Link]
5. Intellectual Property
- All content, images, logos, and text on this website are owned by Coral Collectionz UK and protected by intellectual property laws.
- No content may be copied, reproduced, or used without written permission.
6. Updates to Policies
- Coral Collectionz reserves the right to update or modify these Policies at any time without prior notice.
- Updates may include changes to:
- Returns & Refunds
- Shipping
- Terms & Conditions
- Privacy Policy
- Continued use of this website constitutes acceptance of any updated Policies.
7. Governing Law
- These Policies are governed by the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Contact Information
For any questions regarding shipping, returns, terms, or privacy:
Every Spray, a promise Kept
